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VoIP stands for "Voice over IP" or "Voice over Internet Protocol." It uses the Internet and data networks to send and receive calls and faxes. Because it uses your existing high-speed Internet connection, it offers great savings on long distance and international calls. ezConnect is a local and long distance calling service that uses the latest technology to combine voice and internet networks to provide quality, reliable and cost-effective inbound and outbound long distance calling solutions. You can use your regular phone or cell phone as well as ezConnect's softphone to use all of its services. Yes. Individuals and corporations with moderate to large long distance or international call usage can enjoy significant savings, depending on call volume – 20%, 30%, or 50% or more.
The softphone is an application that runs on a computer. It is an application that replaces a telephone. in order to run it, you will need a headset with a microphone.
No. Using ezConnect, you can connect to parties using any telephone technology.
Yes. If you are using a softphone, your computer must be running in order to place calls. If you are using a device that works without a computer such as an IP phone or a telephone adapter, calls will be directed to that device and dialled over the internet.
Yes, your ezConnect account provides you with complete portability. You can access ezConnect from anywhere in the world using a softphone or a phone adapter. To use a phone adapter, just plug it into any high-speed Internet connection and place calls after it has been programmed with your account details.
The ezConnect service routes your incoming and outgoing voice calls right alongside the data being sent to or from your computer. Thus, you can make and receive calls while you use your computer to access the Internet. ezConnect uses advanced audio compression techniques to minimize the data traffic caused by voice calls and maximize the bandwidth available for your other Internet traffic.
Both DSL and cable modems provide sufficient bandwidth to support the ezConnect service.
No, you do not need a static IP address to enjoy the advantages of ezConnect. ezConnect is designed to work in a dynamic address (DHCP) environment, such as that available with most home gateway routers.
No, with ezConnect you can call any phone number that you can call with a traditional phone. Calls to regular phones are charged on a per minute basis.
No, the device is configured to obtain an IP address via DHCP. No, there is no term-commitment. You may cancel your service at any time. No, you cannot receive collect calls using ezConnect.
We bill calls on a per minute basis, rounding up to the next whole minute. There is no minimum call duration. Check our Low Rates here.
Not necessarily. With a telephone adapter you can use many of ezConnect services directly. You will need a computer however if you intend to use advanced features and to manage your account. ezConnect has a calling card platform that allows you to make calls from anywhere in Australia and select locations in New Zealand. See our Local Number list for an access point near you.
ezConnect currently supports Cisco ATA 186 and Sipura SPA-2000, others may work and we are happy to help you configure them.
ezConnect currently supports most SIP softfones
Dial 011 + country code + number.
Typically, no. All telephony hardware including high-speed modems (DLS or cable), computers and phone adapters require electricity to operate.
You'll find the quality is as good, if not better! Because signals are transmitted and received digitally over the Internet, the quality may very well exceed what you're currently getting. ezConnect is a worldwide service. You can subscribe for it and use it from any place connected to the Internet. To use the service with regular phone, please, check for access numbers for your area. No.
ezConnect accepts credit card payments from Visa, Master Card
When you sign up, you will be asked for your preferred username and password. If this username is available, we will create your account with this username and password. Upon sign up, a PIN number will be provided. It can be used to log into the web site as well as make phone calls from most touchtone phones, including mobiles.
Once you login into the ezConnect web site, you are immediatelly served information about your account balance and call activities.
If you have a router with firewall installed to connect to the Internet or if you using the service in a corporate environment, ezConnect provides a NAT traversal feature that allows you to use the softphone in such environments.
ezConnect is compatible with Internet services such as Dial-up 56Kbits/sec, DSL, or Cable.
The best way to get your question answered or problem solved is to email us via our contact page. If a phone call is necessary, one of our customer service representatives will contact you. |
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